FAQs

Frequently Asked Questions (FAQ)

1. How does the SMIFY Electric Foot Callus Remover work?

The device uses a rotating roller head to gently remove dead skin, dry patches, and calluses from your feet, leaving them soft and smooth in just a few minutes.


2. Is it safe to use?

Yes. SMIFY is designed to safely exfoliate rough skin without cutting or damaging healthy skin when used as directed.


3. Can I use it on sensitive skin?

Absolutely. The device is suitable for most skin types, including sensitive skin. We recommend starting with gentle pressure and using the lower speed setting.


4. How often should I use it?

For best results, use 1–2 times per week or as needed, depending on the condition of your feet.


5. Can it remove stubborn calluses?

Yes. The powerful roller head is designed to effectively reduce even thick, stubborn calluses and rough heel skin over time.


6. Is the device rechargeable?

Yes. SMIFY features a rechargeable battery and comes with a USB charging cable for convenient cordless use.


7. How long does the battery last?

A full charge provides up to 60 minutes of continuous use, depending on the selected speed and usage conditions.


8. Can I use it on wet feet?

For best performance and safety, we recommend using the device on clean, dry feet.


9. How do I clean the roller head?

Simply remove the roller head after use and clean it with a soft brush or rinse it according to the product instructions. Allow it to dry completely before reattaching.


10. Does it come with replacement roller heads?

Yes. The package includes an extra roller head so you can continue enjoying effective foot care for longer.


11. Is it painful to use?

No. The device is designed to gently remove dead skin without causing pain when used correctly.


12. How long does delivery take?

Delivery times may vary by location. Orders are typically processed within 24–48 hours and delivered within the estimated shipping timeframe shown at checkout.


13. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available in selected regions where applicable.


14. What if I receive a damaged or defective product?

If your order arrives damaged or defective, please contact our support team within 48 hours of delivery and we will assist you with a replacement or resolution.


15. Do you offer a money-back guarantee?

Yes. We offer a 30-Day Money-Back Guarantee. If you're not satisfied with your purchase, please contact our support team for assistance according to our return policy.


Need More Help?

If you have any additional questions, feel free to contact our customer support team. We're always happy to help! 💖👣